Frank's Answer

Frank

What are the most challenging aspects of your job at SprayCool?

The toughest aspects of my job at SprayCool was that their really was not a good ERP system. To work around this automation issue, I reconfigured Salesforce.com Service and Support module to keep track of not only trouble tickets, but I tweaked the system to be able to handle reliability data, inventory, and configuration management.

Posted @ 07:07PM, March 12, 2007 by Frank Kelley | Permalink
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