How would you describe what you did at
Expedia?
Engaged in a program management role providing executive oversight to assess current state of key operational initiatives and measure their progress against baseline business requirements.
Also engaged in a project management role leading the development and execution of new Customer Operations initiatives for a high-value customer support channel and an e-mail based customer contact capability.
Posted @ 06:02PM, July 02, 2007
by Rick Field | Permalink
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