Jeannie's Answer

*** Led, managed and directed all company HR, operational and financial responsibilities at Oakland International Airport.
*** Maintained adequate staffing/scheduling to fulfill daily operational requirements, as well as forecasting for future needs to ensure optimum operational performance.
*** Responsible for complete accuracy and timeliness of payroll records, as well as legal compliance and auditing of personnel and training files.
*** Conducted training of new employees as well as daily performance management.
*** Demonstrated high level of interpersonal skills to handle sensitive and confidential matters with employees and clients.
*** Responsible for achieving Profit & Loss goals of annually approved budget.
*** Responsible for compliance of local, state and federal government regulations (U.S. Department of Homeland Security, Department of Transportation, Department of Labor, etc.); equally responsible for enforcement of Airline and Company policies.
*** Ensured timely communication of security directives, policies, and procedures.
*** Investigated and resolved issues relative to passenger, government and airport personnel complaints.
*** Possess broad set of skills (operations, finance, human resources, administration, technology) while working independently and managing 200 employees.