Irma's Answer

* Greeted/screened visitors for admittance to executive office and training classes; handled heavy telephone contact with all levels of internal and external executive management and employees; took messages; responded to telephone/in-person inquires regarding policies/procedures; distributed messages/information to staff members.
* Received, sorted and distributed mail/packages; rerouted undeliverable mail/packages; maintained related records; processed all correspondence including registered, certified and insured mail.
* Maintained calendars; traveled arrangements/itineraries and phone logs for senior executives; composed and prepared various correspondence and presentations.
* Arranged for office equipment repair and maintenance; ordered/maintained subscriptions and office supplies.