Job Questions > How would you describe what you did at > Dell Computers > heather's Answer

* Team with other functional groups such as Kit, Materials, Boxing, IT and Maintenance to resolve issues that negatively impact throughput.
* Manage and expedite "out of lead" systems to exceed customer expectations.
* Knowledgeable in all phases of the custom computer build process, from receipt of order, component prep and install, to quick test and troubleshoot.
* Train and on-board new employees
* Cross-trained on multiple tools and programs to prevent failure during burn process and ensure order completion.