* Proactively detected cellular fraud utilizing on-line system tools and reports to stop fraudulent activity of legitimate customers' services and minimizing company revenue loss.
* Analyzed data generated by fraudulent usage to prepare reports on new fraud trends to share with other analysts, management, and various law enforcement agencies.
* Member of departmental process/procedures improvement and quality initiative teams to continually improve operations and internal communications.
Posted @ 01:22PM, August 25, 2007
by Keiji Ohsaka | Permalink
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