How would you describe what you did at
Amazon.com?
When I first started at Amazon.com, I was an engineer in the Network Tools and Analysis team. I started as
a Network Engineer I, and quickly (within three months of being hired) moved up to Network Engineer II with
project lead responsibilities.I worked with HP OpenView, MicroMuse Netcool, all Cisco software suites, and
freeware tools such as MRTG and RRDTool. I was project lead for all of our in house (Perl) monitoring
software applications including traffic graphing, network latency reports, alarm generation for on call
engineers, WAN circuit monitoring, and even uptime monitoring of our monitoring software. After 6 months
of employment, I was given the authority to prioritize my projects without intervention from management. I
was also given the freedom to create and prioritize new projects at my discrecion. I was also promoted to
project lead and delegated work load for my projects to our team of network tools engineers.I gained much
experience with Cisco products including all series of routers, switches, WAN switches (IGX/BPX), PIX
firewalls, LocalDirectors and Distributed Directors. I worked very closely with Cisco product
representatives, software engineers, development engineers and network engineers to drive their development
of their software and hardware to meet our requirements and unique needs. I participated in our on-call
rotation, providing tier 2 support of our global network including all network related hardware and
software. I was later promoted to the tier 3 support oncall team. This was an honor for me as all other
engineers in this group were senior network architects.One of the greatest skills I learned at Amazon was
the ability troubleshoot any networking related problem, many which had never previously been discovered in
the technical community. As a result of my oncall experiences, I voulunteered for the responsiblity of
driving vendor product development and bug fixes. Many times I was required to engineer work arounds when
the vendor could not provide a satisfactory solution or time to resolution. I also furthered my experience
with OSPF and BGP routing protocols.
Posted @ 01:05AM, August 26, 2007
by Derek Andree | Permalink
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