How would you describe what you did at
Amazon.com?
* Assist with New Hire Training
* Monitor associate calls and email responses to maintain quality
* Coach associates on phone presentation and accuracy
* Analyze pending orders to determine risk, while remaining focused on a positive customer experience
* Utilize multiple technical programs, including Unix, Microsoft Office and proprietary programs
* Interact with financial institutions and customers to confirm authorized purchases and credit card information
Posted @ 03:04PM, September 08, 2007
by Nancy Rich | Permalink
Answer this question | See all answers for this question
|
