John's Answer

John Hart

John

How would you describe what you did at Stream International?

Stream provides customer service and technical outsourcing to clients globally.

Managed performance standards and managed 20 to 25 support professionals.
Conducted call-coaching training sessions each week as well as directed senior support professionals for performance.
Administered and supported career path program for support professionals as an avenue for growth and success.

Posted @ 04:40PM, September 24, 2007 by John Hart | Permalink
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