Job Questions > How would you describe what you did at > Deloitte Consulting > Chiara's Answer

Customer Reationship Management (CRM), loyalty and Ebusiness Expert within "Customer and Product Marketing & Communication Strategy" division

* ENELGAS
o web portal communication and web usability strategy
o web portal Project Management Office
* INAIL - contact center strategy mainly focused on e-government portal
* DELOITTE CONSULTING
o Italian Intranet Portal content management and Project Manager
o Global Intranet Portal Team member for new contents and services proposal and management
* PIRELLI - Intranet Portal Program Management Office
* ENEL DISTRIBUZIONE - Intranet Portal Program Management Office
* VODAFONE OMNITEL - Internal online training and communication predisposal and execution
* VODAFONE OMNITEL - Web Applications Demand Account Management c
* REGIONE TOSCANA - E-Government Portal proposal
* MINISTERO DELLA DIFESA - Intranet Portal proposal
* HONYVEM - CRM strategic analysis and CRM ValueMap predisposal
* ENEL DISTRIBUZIONE - Contact Center Program Management Office
* GUCCI - Customer Relationship Management proposal
* SERVIZI INTERBANCARI - Customer Relationship Management proposal
* AEM - Call Center proposal
* INTESA RISCOSSIONE TRIBUTI - Customer Relationship Management proposal
* ITALGAS - Change Management and Business IT Strategy