Job Questions > How would you describe what you did at > Ford Motor Credit Company > Said William's Answer

* Achieved Top Performer; specialized in skip tracing by using 'outside the box' methods to locate company assets
* Developed amicable solutions for troubled accounts, by seeking win-win solutions for delinquent customers
* Trained and supervised a 2-person collection team
* Ran the # 1 collection unit, achieving division low repossessions and maintaining delinquencies for under 30-day accounts to 2% and for under 60-day accounts to 0.75%
* Won Branch Employee of the Year award