Experiences at ACCENT MARKETING

I would describe as mainly customer service at its best. Dealing with customers calling about their wireless service, be it form bills to issues with the service it was my job to resolve the problem or to find the means to resolve it

Being on time, knowing how to use computer systems, and also having great customer service skills

Handled Customer Service sales & Customer retention in a call center environment for Sprint Long Distance. Provided Billing & Account Information. Conducted rates-plans, spending analysis of accounts, also collections on current & past due accounts. Sold Internet Service. Gave various products information for plans & different features that were sold by company....