Experiences at Acxiom

I led software testing of complex grid solutions. The project was supposed to transition to EMC Corporation in January 2008, but EMC backed out on the deal and left everyone on the project high and dry.

No secret. They hire mostly within Arkansas because their salary structure is so low. Anyone with a computer science degree from any Arkansas college or university can get a job there. I was stupid to move to LIttle Rock to work for them, but at the time I thought I was going to become an EMC employee in January 2008. Unfortunately EMC backed out on the deal they made with Acxiom....

My Telecommunications and Business background enabled me to be a viable member of the team and company

* Developed documentation and training of new processes
o Created Standard Operating Procedure documents for all existing processes
o Organized team documentation
o Developed process for updating current documentation
* Led initiative to revamp all existing team documentation to meet company standards
* Provided In-Service training for new associates and clients
o Developed training program for new team members
o Presented process training to clients
o Trained clients on: FTP,SDMS, Encryption/Decryption standards, ASI usage
* Managed Quality Assurance Program (QAP) for Ameriprise team(Sarbanes-Oxley Compliance requirements)
* Analyzed/Audited data
o Analyzed data using Oracle based programs
o Created/edited SQL queries and scripts
o Manipulated data within a Unix environment
o Utilized IBM Mainframe for data auditing
* Researched and resolved client problems
o Solved Quality Control issues
o Served as primary client contact for data issues
o Coordinated multiple teams efforts to solve high priority tickets
* Served as interim Production Team Lead
* Supported efforts during data processing GRID environment conversion...

Project Manager for the Re-Engineering of Company Wan & LAN Infrastructure for improved data throughput. Installed and Configured Cisco Routers/Switches and all maintenance. Planned, Designed, Installed, and Administered, upgraded, and maintained WAN / LAN Environment. Experience in Network Operations in Cisco and other vendors Network Switches/Routers. Engineering, Administration and Troubleshooting in a Single Domain/Multiple Site environment, Servers include 40 HP Proliant Servers with Windows 2000/2003/2003R2 Enterprise Server. Build, Rack, Install, Configure, Monitor and Patch Servers. Configure AD Policy, Installed and Configured Citrix Metaframe Presentation Server 4.0 for Remote Access for company. Managed Helpdesk support staff for company maintaining SLA requirements. Technical advisor for remote location concerning IT issues. Supported over 400 Workstations running Windows XP and Windows 2000 Professional. Project lead for Deployment of computer Rollouts for Remote sites. Perform needs assessments for new or existing network modifications. Communicate with users and Senior Management regarding network-related issues. Monitored network configuration for traffic bottlenecks and made recommendations for maximizing bandwidth. Third level support for the infrastructure....

Duties included loading, pulling, hanging tapes and shipping and receiving. Note: I worked as a tape librarian for 3 years before getting promoted to load operator.