Experiences at Aetna

Administrative Support/Office Services Team Lead, Customer Service, Overpayment/Collections Specialist,
Reviewed, Processed, provided Customer Service / Public Relations, Disability & Life Insurance Processing, Reviewed and requested overpayments on Disability files. Requested Independent Medical Exams and Investigations on individual Life Benefits, Senior Clerical Assistant, Senior Microfilm Operator, Fraud Investigations, Hospital Audits...

*Negotiated large multi-specialty hospital and physician contracts with responsibility for financial and operational provisions of relationship.

*Developed yearly medical cost budget for Washington and Alaska markets based on actual and projected trends; identified and implemented steps to correct budget variances throughout the year.

*Managed contracting staff team, providing leadership and mentoring assistance; responsible for hiring, compensation and performance reviews of team members....

PAID MEDICAL CLAIMS
INCLUDING IPH, OPH, SURG, ER, DME, HHC
PROFICIENT IN ICD9,& HCPCS
FAMILIAR WITH UB92 & HCFA

Definitely the team I worked with when I was proofreading directories (among other things). Not only was my team great, but it was a job I was good at. And I had a lot of friends there.

I had 4 different temp jobs at Aetna over the year and a half I was there. The first one I got through someone I knew at church who told her boss about me and got me an interview.