Experiences at Affiliated Computer Services (ACS)

The secret to getting hired at ACS is having a positive helpful attitude to help promote the company's success as well as your individual success. ACS has a wonderful management team that helps individuals utilize their talents and find growth within the company to enhance their professional development. If you work hard, it will be acknowledged, rather it be the experience you gain or the advancement up the corporate ladder. And always remember no matter what your position may be, work hard, and be prepared for opportunity when it presents itself....

Learning experience, I believe that within a year of joining this Company, I have grown in knowledge.

* Managed bookings, logistics and staffing for display at statewide healthcare association conferences.
* Negotiated two-month media buy for new Medicaid ID cards with more than 500 showings on buses and bus shelters, and leveraged client's existing public radio presence leading to a 20% reduction in estimated replacement card costs.
* Managed design of eye-catching and informative bilingual ID Card campaign poster and brochure. Distributed more than 350,000 copies, substantially increasing awareness and acceptance of new cards among target audience.
* Created monthly internal newsletter for 400+ project team members that was credited with reducing electronic time sheet submission errors by 60%, in turn simplifying project reporting to client....

Responsible for management of vital process improvement project, focused on the enhancement of a local, CMMI??-mature and contract-specific process set, in order to gain efficiencies and repeatability across programs. The enhancements include, but are not limited to: targeted alignment with customer's methodology, incorporating select ITIL best practices, incorporating processes for facilitating the ramp up of new programs, and improvements aimed at obtaining next CMMI?? maturity level.
Interim Program Lead for the FRD and Process Risk Management (PRM) activities on HR BPO program headquartered in Barcelona, Spain. Responsibilities include coordination and scheduling of all FRD and PRM tasks and conducting in-country FRD and PRM validation audits. Extensive travel within Europe....