Experiences at American Management Systems (AMS)

Consulted with Department of Navy METCAL R&D and NAVSEA METCAL Program Managers to provide technical and staff support in engineering, policy, processes, and procedures. Assisted in program and budget document preparation and defense, semi-annual/quarterly program reviews, technical oversight, and meeting logistics, facilitation, and reporting. Prepared briefings and presentation materials for all levels of Navy management....

CBOSS Project - New Media and Communications Group

- Provided configuration management and tech support for Convergent Billing and Operations Support System for large northeastern ISP
- Managed and maintained seven different testing, training, and production environments, eliminating unnecessary downtime
- Migrated and rebuilt Java, C++ source code and SQL stored procedures
- Supervised and executed midnight production releases
- Led knowledge-transfer initiative, resulting in efficient transition of responsibilities to client configuration management team

BuySense Project - State and Local Solutions Group

- Selected as Portal Business Analyst for high visibility project to implement e-procurement system for the Commonwealth of Virginia, that used Java, JSP, HTML, and Ariba Buyer technologies, and integrated with the state's financial management system
- Championed the development and took ownership of the Quick Quote application that provided the management of procurement through informal quotes, a key module that helped the system cross $1 billion in purchases recently
- Developed subject-matter expertise on Epicentric Portal Server (now Vignette Application Portal) and trained other project members
- Responsible for designing business processes, producing functional, general, and detailed design documents, as well as user documentation and training guides for various modules
- Designed, documented, and improved supplier catalog management which enabled catalog managers to put more than four million catalog items into the system...

Collaborated with clients and technical experts to develop Web-based Training (e-Learning), Computer-based Training and Instructor-led Training for proprietary ERP systems. Team leader for Web-based Training project, including interaction with internal and external clients, project planning, creation of design structure and standards, and instruction evaluation. Analyzed software design documents to determine system functionality....