Experiences at Asurion

??? Provider of enhanced solutions to the wireless communications industry in North America.
??? Utilize call center technology to input, track and report customer issues.
??? Communicate company policies to customers.
??? Maintain excellent relations with all internal and external customers of Asurion. Interacts and assists with other CSRs on the team and various support functions....

I work as a Team Test Lead. I have resources that report to me and I evaluate their work.

1. Support
2. Family Atmosphere
3. Work from home

My advice to a new employee at Asurion would be to bring lots to do in between calls: it's gets boring. I personally do my nails.

metallic ballons, dry-erase boards, hedge-enclosed parking lot, wal-mart smiley face ballons, computers

My trainers cornered me and told me not to quit my old job at the Gap until they'd gotten to use my employee discount.