Experiences at Celebrate Express: Kirkland, Washington

In this position I performed various tasks, which supported the entire
Customer Service Team. These tasks included: sorting, processing and
delivery of all in-bound mail, maintaining the line of communication between
the Customer Service Representatives and the Warehouse Associates, I
operate the Live Web Help feature on the company's web site as well as
respond to most in-coming customer e-mails, organizing the daily Mail Order
Check Report for Accounting, facilitate mail order entry, and mail order
exceptions. I always have a positive outlook, and consistently present a
high quality of work....

-Directed merchandising and creative strategies for children's titles and web sites; delivering sales exceeding $45 million annually.

-Directed product development, product designers, and Far East sourcing partners; established children product safety standards in regards to quality assurance and testing.

-Identified category line extensions: resulting in #2 ranked theme contributing 9% of total sales.

-Identified and developed licensing relationships with Entertainment and Media Partners; translated into children's partyware and Halloween products....