Experiences at Cherry Creek Mortgage

Responsible for centralized closing department with a staff of ten Closers and eight Physical Closers. Primary responsibilities included monitoring volumes and workflows adjusting as needed to ensure quality service for production branches and creating and maintaining reports for Senior Management. Average closing volume per month was 350 units. Knowledgeable with Multi-State closings, Handled all Human Resource issues including hiring, orientation, training, compensation programs, work improvement plans and terminations....