Experiences at Comcast Cable

The secret to getting hired was, letting the company know I had the lack of fear to get thee job done with a smile. I was a people person and worked well with a team.

Comcast loves people who are very upbeat, outgoing, shows a passion for helping customers and also people who look forward to advancing within the company. You have to show that you have the ability to be self sufficient and need very little help and had the ability of learning different programs quickly....

Great income potential ( my income was $55,000 a year), I liked working with my co workers and I was able to take advantage of some extra training that they offered.

The most challening aspect would be how up set the customers can be when they call in. Sometimes you get that customer that calls in so upset and no matter what you say, it doesnt make them happy. You have to let that customer know that you care and are welling to try and help him or her the best that you can...

I handled inbound calls from customer about setting up service, billing , and trouble shooting their services.

The key to getting hired is having computer skills, and great customer service skills

being a dispatcher in one of previous positions

It is a managerial position which requires you to be focused and a people person at all times. You have to be a strong person in this position

Apply online and have the necessary background qualifications they are looking for

Customer Service via telecommunications and creation and updating of customer folders in computer data base.
Problem solving, Appointment Setting, Accounting, Sales.