Experiences at CompuCom Systems

Oversee the day-to-day business functions of an inside sales fulfillment center servicing assigned Fortune 1000 contract/B2B accounts and sales territories with an average $4 million per month in hardware, software and services.
Negotiate with vendors to achieve special pricing, rebates and promotions.
Obtain vendor information for new/requested items and set up new items with 100% accuracy in pricing, vendor, & EDI requirements.
Track delivery of all shipments to client locations, maintaining a specialized website for each client with special pricing and contractual requirements.
Supervise the implementation of project rollouts and coordinate with outside sales reps, high level managers and senior executives to develop solutions for client opportunities.
Manage web-based order entry system and Service Level Agreements (SLAs).
Create associate accountability and motivation through training, coaching and development.
Oversee planning, budgeting and maintenance of accounts.
Provide superior customer service through effective telephone and email communication....

Having all of your required certifications, a positive attitude, the ability to provide the best possible customer service no mattter what and being an excellent communicator.