Experiences at Convergys

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What's the inside scoop on Convergys? 67 people are talking about their experiences with the organization. Get a look behind the scenes by reading their answers below.

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1 - 10 of 49

Kylee Moss

Kylee

What are the most challenging aspects of your job at Convergys?

The actual training was long, and taking those first few calls were intimidating, but once you actually tried it wasn't all that bad.

Posted @ 04:29PM, June 01, 2008 by Kylee Moss | Permalink
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Kylee Moss

Kylee

How would you describe what you did at Convergys?

I answered billing questions for a popular cell phone service. I also did some troubleshooting.

Posted @ 04:28PM, June 01, 2008 by Kylee Moss | Permalink
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Kylee Moss

Kylee

What's the secret to getting hired at Convergys?

I basically told them I was dedicated and worked hard.

Posted @ 04:28PM, June 01, 2008 by Kylee Moss | Permalink
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KENYA LOZIN

KENYA

What's the secret to getting hired at Convergys?

THE SECRET TO GETTING HIRED AT CONVERGYS, IS SIMPLY BEING DEPENDABLE AND A VERY QUICK AND EFFECTIVE WORKER.

Posted @ 11:38AM, April 10, 2008 by KENYA LOZIN | Permalink
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Angela Seibers

Angela

What did you learn along the way at Convergys?

How to be a good sales and problem solver.

Posted @ 01:36AM, March 26, 2008 by Angela Seibers | Permalink
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Angela Seibers

Angela

What are the three best things about working at Convergys?

The people, the hours, and getting to help someone out.

Posted @ 01:36AM, March 26, 2008 by Angela Seibers | Permalink
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Angela Seibers

Angela

What's the toughest problem you've had to solve at Convergys?

Billing questions, telling someone where they went wrong and how they could fix the problem. A lot of people are not too thrilled when they have to owe money.

Posted @ 01:35AM, March 26, 2008 by Angela Seibers | Permalink
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Angela Seibers

Angela

What are the most challenging aspects of your job at Convergys?

Meeting the demand of each phone call you took, you never knew what kind of person or what kind of mood the person was going to be in when they called you.

Posted @ 01:35AM, March 26, 2008 by Angela Seibers | Permalink
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Angela Seibers

Angela

What's the secret to getting hired at Convergys?

Be yourself, have a good personality, good work history, and a problem solver.

Posted @ 01:33AM, March 26, 2008 by Angela Seibers | Permalink
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Ophelia Hamiltons

Ophelia

What are the most challenging aspects of your job at Convergys?

Working with 15 different applications to configure the On Star unit.

Posted @ 09:23PM, March 24, 2008 by Ophelia Hamiltons | Permalink
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