Experiences at Dell Computers

communication

Involved high volume business to business computer sales in a call center setting. Consulted primarily with small to medium sized businesses to ascertain their computer and network needs. Responsible for configuring the systems and arranging financing. Grew profits from 50k monthly average to 160k. Required extensive use of complex proprietary software, Microsoft software, an ability to multitask, and a firm knowledge base of computer technology. Mentored new hires...

* Developed highly effective business strategies resulting in excess of $70 million in sales and generated 417 million of margin revenue.
* Exceeded Dell's target market share by 70% and averaged 25% more than assigned goals for margin.
* Led sales staff of four in the development of proposals, contract negotiations, delivery of products and services to critical client accounts.
* Successfully and skillfully negotiated contracts amongst all levels of executive management.
* Managed product life cycles to ensure optimal market penetration, revenue, and profitability, as well as the timely migration to new and/or expanded offers inline with evolving industry trends, customer needs and technological innovations.
* Generated personal sales, secured new business and serviced existing accounts assuring total customer satisfaction....