Experiences at Delta Airlines

None, I loved Every Challenging Part....

Customer service,sales,ticket counter,baggage and freight processing

Main duties were customer/airline relations and passenger education. Completed Federal Aviation Administration courses. Additional responsibilities included Federal Aviation Administration regulation enforcement. Strong customer service.

Promoted to position of increased responsibility managing aircraft movement of Delta and U.S. Airways aircrafts on over 100 flights daily. Liaisoned between various departments and served as contact person regarding aircraft movement concerns and issues. Staff accountability for four employees.
??? Recognized by management for spearheading implementation of ground control procedures for Delta and U.S. Airways.
??? Streamlined operations by introducing remote aircraft parking procedures during times of irregular operations.
??? Demonstrated excellent leadership and critical thinking skills daily while under pressure to make on-the-spot decisions.
??? Appointed to serve as station leader after hours, and as such, charged with making final decisions for all departments in Boston. Trusted to answer questions from local, state, and federal authorities...