Experiences at Dialamerica Marketing

It took me no time at all to land my job at DialAmerica. I put ini an application and spoke with a supervisor and I had the job. I then went through a week of training before I officially became an employee. Duringing the training period, we learned the skills required to communicate with the customers....

I miss the competitive nature of working in DialAmerica. Every day was competitive from the moment the telemarketers sat down and were told to 'Shake That Money Tree'... to the days when I would challenge my friends to beat me in sales.

I think that our branch had the best team out of all the Telemarketing Branches of DialAmerica Marketing, so whichever group I worked with on a seasonal basis at the South Charleston Branch was the most successful.

I found my job at DialAmerica Marketing through a classified advertisement during my senior year of High School and worked seasonally there as a telemarketer through 2003-2005.

The advice I would give a new employee would be to focus on preparing themselves for the job ahead of time. Your sucess as a salesperson is dependent on your ability to communicate the details on your script without sounding like you are reading, or without fumbling around for the information. Sounding knowledgable about your business comes across as more professional to the customers you'll be communicating with. Also, another great tip for individuals working at DialAmerica Marketing is to set goals on a nightly/weekly basis regarding the amount of sales you wish to make. You are only as successful as you feel you can be, and challenging your friends and yourself to little daily competitions helps to make you more focused....

Through my experience at DialAmerica Marketing, I learned how to focus my competitive drive and apply it to the business world. I also learned how to be more concise in my communication. It's imperative to note that I also learned the notion of teamwork and the importance of group success, as well as individual success.

I learned how to communicate with a variety of different personalities; also, I learned how to work with a manager above me who worked with me to improve my skills....

The three best things about working at DialAmerica Marketing definitely were seeing myself grow as a sales person, the good friends I made from working at my branch, and my knowledge that I was helping the customers I called. I also enjoyed going to work because my managers got the most out of each and every one of us by keeping our morale high and our disappointment low. We were repeatedly the most successful branch of DialAmerica Marketing because we had strong sales techniques, fast-on-their-feet communicators, and individuals who strived to improve the branch on a daily basis....

The toughest problems a telemarketer working at DialAmerica Marketing has to solve is communicating with customers who are unwilling to stay on the line or to listen to the information you are providing them. This is also the most enjoyable part of the job, to me, because it makes you work harder to connect with the customer and to make them feel comfortable that you are providing them a service....

The most challenging aspects of my job at DialAmerica Marketing were maintaining a positive mood during a rough day of sales. I strived on being the best and having the most sales, so on the days when my sales were second most, I had to keep myself motivated to continue the next day and be more successful than everyone else....

I was responsible for communicating with customers and for making sure they were aware of the opportunities they had regarding the mortgage they held with Chase Manhattan Bank. My main focus was to connect the customer to a Mortage Financial Consultant, who would then explain the opportunities available to the customers.

Also, it was imperative that I excelled at communicating, keeping the area around me clean and professional, and boosting the esteem and social mood of my peers....