Experiences at EDS (Electronic Data Systems), New Zealand

Fault co-ordination and general application support for an existing Billing production application suite (Billdats & Arbor) in the Telecom NZ Mobile Billing business area.

The CDR rating suite includes critical proprietary software applications which support Telecom NZ in rating CDMA Mobile Phone services to its customers.
These applications also have a multitude of inter-dependencies with other applications including ICMS, PROBE, Intermediate, Single eView and NetBits via interfaces.

The generic tasks relate to the management of day to day production issues incl. trouble-shooting/fault analysis, co-ordination and liaison with other service providers (incl EDS in-house teams and 3rd parties), preparation and maintenance of fault documentation, maintenance of application information via in-house tools as well as providing regular reports and metrics.

Based in Wellington, New Zealand. Direct hire.

http://www.eds.com/about/locations/newzealand/
http://www.telecom.co.nz/...