Experiences at Fastenal Company

Being able to convey the difference between management and leadership, and a thorough understanding of ethical actions and considerations was one of the key factors to being hired at Fastenal. It was also necessary to demonstrate a firm understanding of financial decisions and the ability to responsibly make cost effective financial decisions with little or no supervision, but using a set of guidelines set in place by Fastenal instead. I also had to demonstrate on my ability to create and implement a business plan to: maintain and increase customer base/relations, grow sales, keep external costs to a minimum, procure orders from a wide range of vendors, maintain good vendor relations, and ensure overall customer satisfaction....

*Expanding the market sales by customer retention management
*Manage a three county sales territory
*Built a broad and loyal customer base by networking
*Handle new account approvals
*Arrange and organize sales meetings
*Develop proposals
*Grew base business by 12% over four months
*Average 3 to 4 new accounts a month
*Initiate National Contracts for industrial manufacturers
*Turning around under-performing territories that accelerated sales by 20% over four months
*Personally accountable for 55% of sales each month...

*Accounts Receivable and Accounts Payable
*Purchasing and Receiving
*Track Inventory
*Inside and Outside Sales
*Handle new account approvals
*Arranged and organize sales meetings
*Complete knowledge of merchandise in order to help customer's select appropriate products for their needs
*Organized and maintained inventory
*Balance and reset cash register
*Support managing the Top 10 customer inventory levels
*Assisted in increasing sales by over 90% in seven months
*Initiate National Contracts for industrial manufacturers...

*Accounts Receivable and Accounts Payable
*Purchasing and Receiving
*Track Inventory
*Inside and Outside Sales
*Handled new account approvals
*Arranged and organize sales meetings
*Complete knowledge of merchandise in order to help customer's select appropriate products for their needs
*Organized and maintained inventory
*Balance and reset cash register...

*Accounts Receivable and Accounts Payable
*Purchasing and Receiving
*Track Inventory
*Billing
*Complete knowledge of merchandise in order to help customer's select appropriate products for their needs
*Organized and maintained inventory
*Balance and reset cash register

Ownership. The whole idea behind this company is to take ownership of everything you do. The focus is to pretend that you are the owner of the company and to make every decision based on that. Customer service is also huge. Without the customer you have no company.

- Planned territory expansion by researching forecasted sales and customer demographics
- Developed customer needs assessments through onsite consultations
- Created independent seasonal product promotions
- Brought together a diverse team to successfully improve customer service of the top account
- Grew three key accounts by 123% in one year, resulting in $60,000 in new business
- Redesigned receiving and delivery procedures for key accounts, increasing efficiency and decreasing lead time by three days
- Implemented product promotions to lower non-contributing inventory levels...

increased store sales