Experiences at Future Industry

Most challenging aspects I had to deal with while working at Future was, the few people who made life difficult for others. Unfortunately, there are some employees that believe they are invincible, untouchable, unconquerable and indispensable.
At times they made it very hard for me to do my job effectively. I still believe if it was not for Randi, David D., Louis, Joan and Dana, I would still be working for this company. And they laid off Joan right before Christmas.......

There are several things I miss about not working at Future; the daily challenge, being able to be creative in my position, assisting others to be better at what they do and some of the wonderful people I met; Denise S., Reni, Leslie, Michele, David G., Tom, Jason, Debbie, Twan, Karen and of course my Kelly !!!! as well as those within the industry not necessarily working at Future. Miss ya guys ; - (...

- Supervised the day-to-day operations of the call center and team of sales reps, including coaching and training staff.
- Maintained and managed client database through ACT!
- Coordinated and executed product launches, promos, direct mail campaigns (hard copy and email), webinars & other customer events.
- Planned, coordinated and managed successful trade show participation, including booth design layout, graphics & collateral materials, as well as analyzed, produced and distributed post-show reports.
- Assisted in updating company websites as well as responsible for the distribution of all leads generated through those websites.
- Tracked and analyzed daily and monthly sales volume, talk-time and content of reps phone conversations with customers.
- Developed, generated and distributed reports on daily and monthly sales information.
- Worked with C.O.O. and other upper management to execute effective strategies to exceed previous sales and profit margins....