Experiences at General Motors

Rewarding

* Manage a Chevrolet brand territory in the South East region consisting of 50 dealerships in NC, IN, KY, OH, TN, VA & WV. Previously managed a GM all brand territory in AL, FL, GA, SC in the South East Region and a GM all brand territory in IA & NE in the South Central Region.
* Area ranked first in the Region during two quarters in 2004 and for during the first quarter in 2005.
* Developed a New Owners Car Clinic Planning Kit to aid dealerships in preparing and conducting New Owners' Car Clinic. Persuaded 20% of dealerships to organize monthly/quarterly clinics
* Area ranked first in Certified Used Vehicle sales from August of 2004 until present. Enrolled the highest number of dealers into (CUV) program.
* Area ranked first in the zone in sales consultant and sales manager NonTechnical Training completion and certification
* Wholesale trained and certified as an Area Sales Manager on the effectiveness of General Motors Vehicle Sales Service & Marketing divisional product and regional processes. In process of becoming certified as a dealership sales manager by General Motors non technical training standards.
* Track Customer Satisfaction Index (CSI) scores. Analyze trends, identify root causes of deficiencies, recommend action plans and counsel dealers on continuous improvement of their CSI scores
* Moved $1,000,000 mix of undesirable and desirable Chevrolet product to a single dealership in one day
* Counsel dealers in implementing General Motors policies and procedures, business plan, and retail process design. Identify sales-related prospects; analyze dealer local markets and competition to recognize specific marketing opportunities that can lead to increased sales of retail units
* Support local retailer events that improve General Motors relationship with dealers
* Understand General Motors goals and strategies relating to the overall business, brands, sales and service; and achieve these goals through the dealership business process. Serve as the primary contact while promoting partnership between General Motors and independently owned dealerships....

i did warehouse work check parts drove a forklift .stock shelves to put parts away

Summer Student Intern Program

I had mulitple positions during my tenure at GM. I started as a co-op student in the Material department, then became a Supply Chain Planner, all while being the subject matter expert on modularity on a Global cross functional (discipline/department)team. From the Material department, I transitioned to the Industrial Engineering world, first as an Indirect Labor (Material) Engineer then a Direct Labor (Assembly Line) Engineer....

New College graduate: have an internship and prove your ability and potential.

With experience: Network, network, network. GM is one of those companies that you sometimes need become known as a contract worker and then become hired.

* Responsible for collecting market research of consumer views of General Motor's Vehicles
* Assisted in the process of planning events to increase sales and consumer knowledge of GM Products
* Assisted in composing a pre-and post survey to collect data of consumer buyer behavior.
* Helped tabulate statistical data on consumer buyer behavior
* Tabulated statistical data on consumer opinions of promotional event for the Pontiac Grand AM and Pontiac...

* Analyzed existing, independent IT infrastructure monitoring systems and presented findings to CIO and senior management; contributed to comprehensive, company-wide restructuring of monitoring systems, resulting in a more rapid response to end-user problems.
* Documented Executive Dashboard System requirements, enabling pilot implementation of an Enterprise Systems Management project in GM Warren Technical Center....

Assembly parts on vehicles while assembly line is running. Quality control, inspection, customer care.

* Project Management: Coordinated and organized start-up of new parts distribution center template using lean and common processes to increase productivity, improve customer service and promote better order delivery and response times.
* Teambuilding: Provide an environment where team members are motivated to reach their highest potential by ensuring proper training and recognition systems.
* Inventory Control: Maintain accurate inventory on products, locations, and purchase orders using the warehouse management system.
* Management: Manage daily operations for a major parts distribution center serving 400 General Motor dealerships and 400 AC/Delco wholesale distributors in Texas, New Mexico, Oklahoma, Arkansas, and Louisiana Supervised both shipping and receiving operations for a facility shipping $2.7 million in aftermarket auto products daily.
* Training/Staff Development: Train and supervise 25-50 personnel in shipping and receiving operations, including order pullers, packers, and stockers. Provide ongoing training to ensure continuous improvement in quality, safety, and productivity. Design and conduct periodic specialized training programs....