Experiences at HSBC Auto Finance

* Developed channel specific promotional materials: brochures, faxes and general correspondence
* Managed content on website and performed routine audits on marketing collateral
* Administered loyalty program, and conducted enrollment reporting and developed goal metrics for
various incentive programs...

* Managed all aspects of the mail campaign program including tracking revenue, performing event account reconciliations, and working with cross functional teams to drive direct mail campaigns to completion
* Headed Western Territory, coordinating with 28 regional sales managers, to schedule/sell events and ensure numerous deadlines such as submitting all proper documentation and deposits were met
* Analyzed event requests and marketing data to determine eligibility and maximize successful events
* Documented Policies and procedures, and maintained campaign material on website...

I was entrusted with the responsibility to lead and supervise a team of five people. I also worked on a project to research new opportunities for employee development within the consumer finance department. I managed multiple accounts on a daily basis and in doing so, achieved excellent turn around time and high quality scores....

I was responsible for designing and implementing an IT Governance and Project Portfolio Management process