Experiences at Hampton Inn Hotel

Provided customer service to incoming guests with check-ins, and checkouts. Assisted with answering incoming, and conducting outbound callings to follow-up, and answer any questions, or concerns. Resolved guests complaints diplomatically, and handled accounting to balance daily ledgers. Assisted guests with reservations, cancellations, obtaining area restaurant, rental car, and various local businesses in surrounding area. Assisted housekeeping management with room inspections, cleanings, and laundry on daily basis. Trained new incoming employees....