Experiences at Harley-Davidson/Enterforce

One of the projects I worked on was support of the SAP implementation project. In that role I was charged with getting staff to quickly solve computer problems for the developers, arranging movements as phases ramped up or down, getting new hires and contractors logged into the network in a timely fashion. Also, I was responsible for migrating the old scanning equipment over to the new system for Accounts Payable. Successful implementation was a wonderful sense of accomplishment....

I'm responsible for 100% Digital Technician support, and development of an asset tracking system as well as license tracking and documentation for a new release of the diagnostic tool. In my previous job within the GIS department, I worked on high level projects, worked within all levels of the organization, recommended Best Practices, and facilitated the logistics of receiving and disposing of computer equipment. Tracking assets and working on various projects took a lot of my time, but never took away my customer service ability....