Experiences at Hilton Hotel Southlake Texas

Being good at multi-tasking, wearing a smile, and really wanting the job.

Dealing with a guest who was inapproproately billed for a room that should have been billed to a company master account.

Working short staffed.

Checking guest in and out of hotel, meeting guest needs to the best of my ability such as making dinner reservations, taxi reservations, emailing or faxing receipts, making copies for busines meetings, making hotel reservations, and answering the phone and transfering calls to appropriate personnel.