Experiences at Incline GTS

?? Increased business 50% through customer service, business development and overseeing efficiency of repair. Managed 85% of the company accounts; including contract implementation requirements to all areas of product repair for vendors, such as HP, IBM, Toshiba, Acer, Dell and Best Buy.
?? Reduced product repair turn-around time; earning group recognition awards. Gained knowledge of LCD BOMs by examining product and negotiated the purchase of component parts for repair from international vendors. Experience in mastering internally created MRP systems.
?? Created and launched off-site call center independently and reported repair logistics to OEM. Data support allowed vendors to improve newest model of product.
?? Increased floor movement by 30%. Designed and implemented floor layouts for receiving, production and quality departments. Created production matrices for process engineer and developed work instructions for technicians and management.

?? Successfully collected revenue from vendors by creating invoice based on custom reporting. Resolved receiving/shipping issues and reconciled purchase orders, which increased production totals....