Experiences at International Freight Forwarders

IFF, Inc. is a member of the World Cargo Alliance and provides services in Air and Ocean freight, import and export, as well as customs brokerage. As manager of the Air Export department I oversaw a team of two Air Export Agents. My department was responsible for accepting shipping orders from customers, booking shipments on air carriers, and arranging domestic cartage for the freight from its origin to the departing airport, as well as customs clearance at the destination and delivery to the consignee's door. I built close relationships with the Shipping/Export managers at my customers' facilities, my overseas partners and agents, as well as representatives of the airlines and trucking companies. I was part of a knowledgeable team which specialized in moving freight very quickly and providing industry-leading customer service....