Experiences at LIBERTY MUTUAL INSURANCE COMPANY

I was the Sr. Underwriting Assistant. I worked directly and on a daily basis with five underwriters performing a variety of duties for each of them. This consisted of pulling and interpreting reports. i.e Dun and Bradstreet, Loss reports, MVR's etc. I also dealt with the Customer Service Agents as well as our Rating department....

Using a wide range of skills with the ability to meet or exceed the expectations set. In my case I had worked for this company several years ago and had proven my ability to perform well and had left a positive image.

When I first applied to this position, it was for a file processor. I was told by the hiring contact that a better job was becoming available. I was told they liked me and would like me to work for them!

I contacted customers on a daily basis to obtain the necessary information to process the claim to the appropriate adjuster.

I was promoted to this position. My good attitude and work ethic, as well as excellent attendance, were a definite plus!

I was promoted to this position.

I was promoted to this position.

Claims Representatives (CR) receive telephone calls from policyholders and claimants regarding accidents. Verify accident facts and determine policy coverage. review and settle undisputed non-injury claims by telephone. Other responsibilities include receiving and handling inquiries from our policyholders, claimants, and repair shops to ensure rapid and fair claims handling.Received broad insurance training which prepares me to give the quality service our policyholders have come to expect. Excellent customer service skills and good communications skills are required for this position. A positive attitude is a must. Personal computer skills are also required for this position....

Pleasant personality, willingness to work hard, reliable, and self motivated, able to set effective priorites to meet goals and deadlines.

An excellent company to work for and achieve success.