Experiences at Lucent Technologies Bell Labs

machine operator, quality control, lead person, layout operator, draw tower operator

Led sales and field support teams of outsourced Lucent Technologies Wireless Division across Europe and Asia.
* Spearheaded the government owned Telco customer accounts to manage all customer issues, coordinated regular meetings with customer representatives resulting in 100% schedule adherence and problem resolution.
* Modeled and popularized a tool to estimate outages reducing the GSM equipment outage time worldwide by 16%.
* Trained by Lucent Software Architecture & Review Board for cross-functional analysis and Risk management....