Experiences at MCI Worldcom - Austin Operations

*Enforced key Business Information Systems performance indicators.
*Maximized the usage of departmental budget, by streamlining purchasing, and finding cost efficiencies.
*Managed and executed center and departmental computing projects.
*Created opportunities to increase staff members' technical ability and provide career-pathing.
*Served as a liaison between customers and MIS team.
*Managed a team of (7) System Administrators, (9) LAN Administrators and (1) Project Coordinator.
*Advised and managed facilities and security supervisors.
*Conducted weekly staff meetings, monthly business reviews, and quarterly business previews.
*Composed & Administered Performance Appraisals, Approved salary increases, hired additional staff as needed....