Experiences at MCIWorldcom

Verify and process telemarketing sales, Monitor sales verification calls for quality in accordance of standards set by company

Successfully managed and facilitated the roll out of local switched service across the United States.

- Launched multi-million dollar system development projects; regulatory, infrastructure & new states.
- Managed large cross-functional team in executing requirements to meet project objectives.
- Resolved development issues to avoid adverse impacts to the project; i.e., establish criticality level, conduct ancillary meetings and communicate technical resolutions.
- Oversaw and produced systems assessment, design, interface, testing, and implementation docs.
- Honored with Excellence Initiative Award, April 2002 and Ovation Top IT Team Award in June 2002....