Experiences at MIT IS Computing Helpdesk

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What's the inside scoop on MIT IS Computing Helpdesk? 1 person is talking about their experiences with the organization. Get a look behind the scenes by reading their answers below.

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Cesar L.

How would you describe what you did at MIT IS Computing Helpdesk?

* Frontline technical support for MIT staff and students
* Provided support for hardware and software (WinOS and MacOS) issues at a rate of 4-7 cases per hour
* Ability to troubleshoot and provide fast turn around to technical problems within a working day 75% of the time

Posted @ 02:08PM, July 05, 2007 by Cesar L. Espitia | Permalink
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