Experiences at Matria Healthcare*

Leadership skills, willingness to work hard and learn new skills, dependable and knowledgeable.

-Lead and supervise 30 administrative support staff, oversee department production and assist in new hire training. Responsible for hiring, disciplining and terminating employees
-Final approval to client-specific customer mailings
-Oversee and approve employee time cards and schedules
-Prepare department weekly, monthly and annual reports, monitoring the backlog, production and error status.
-Following through with all special handing of literature fulfillment requests, delegating to Demand Publishing staff as appropriate
-Maintain and order inventory for client specific materials and envelopes.
-Communicate with upper management the status on projects and new client launch.
-Track software and department issues; communicate with IT Dept to resolve issues.
-Oversees projects as assigned
-Responsible for the printing and mailing of personal health information packets for 80 different clients. Monthly production is between 85,000 to 125,000 packets per month...