Experiences at McGraw Hill Companies

* Responsible for technology strategy during Salesforce.com pilot project

1/2006 - Present Database Support Specialist/Marketing McGraw-Hill Publishing
Performs a variety of administrative tasks in support of the marketing department. Develops and maintains the database of information concerning faculty, student enrollment and purchases. Monitors unit's marketing budget; gathers and compiles budget data; assists with the writing and preparation of reports. Responsible for the support and maintenance of key databases in the Department of Marketing to assure accuracy. Maintains accurate data files. Work with direct marketing executives. Provide technical support, supports software installations, and serves as backup for account data downloads. Ensures customer accounts are accurate. Contact customer to verify all invoices. Order samples for customers. Updates customer account in an Oracle and Unix environment....