Experiences at MetLife

Supported the marketing of banking and insurance products by answering technical questions, registering mortgages, coordinating operations of several regional bankers. Post sales support through ongoing customer contact.
Produced surveys of competitors' products

Participate in technical design, development, and implementation of application systems. Reviews, analyzes, and modifies programming systems, including coding, testing, debugging and documenting programs using Rational Application Developer 6.0 and WebSphere Portal to build Portlet Applications

Internal Auditor for Annuities and Life Insurance Operations. Projects included SOX, Privacy, Suspense, Accounting, Reconciliations, New Business, Death Claims, Disbursements.

Maintain Agency Administrators and Sales Support Distribution Lists.
Assisted in creating a Field Operations Safety Manual.
Cross-trained to process Stationery exception orders for New England Financial and MetLife.
Compile and post a Week-At-A-Glance report for Formal Communication section.
Maintain and update Field Agency Manual.
Processed data for 2006 Field Operations Management Meeting
Maintain Personal Assistant and Producer Distribution Lists.
Process correspondence for Personal Assistant Schools
Processed data for Field Voice Survey.
Provide support as needed....

*Reconciled and produced accurate quarterly statements.
*Prepared accurate discrimination testing, 5500 filings and related forms.
*Consulted with plan administrators and field force in the interpretation of document provisions.

Managed a development-based operational environment, including product/workstation/server implementation and management. Provided configuration management, release management, and managed architectural changes for an enterprise Claim-Adjudication Workflow/Imaging operation (utilized NT and HP Unix Platforms, FileNet, Sybase, PowerBuilder). Functionally managed 7 employees/contractors.

* Rationalized development support function into overall corporate support infrastructure, resulting in immediate headcount and budget savings to organization of over $1MM annually....