Email Standardization (06/1997 - 12/1998) - Integrated email to 9,250 users in 9 countries in Africa, Middle East, North and South America.
* Advised the IT departments on how to comply with the technical requirements that would allow them to integrate users to the global email (MS-Exchange) system.
* Trained the email administrators on the use and administration of the email system.
* Coordinated quality control for hardware and software installation and acted as a liaison between the each country's email administrator and the global email group.
Dial-Up Procedures (01/1997 - 06/1997) - Defined and Implemented the Dial Up networking procedures used by traveling and remote users.
* Defined dial up networking procedures, tested the procedures and prepared the configuration and user manuals
* Provided technical support on the use of dial up functionalities
* Acted as a liaison with the dial up provider and coordinated invoices, user account management and problem resolution... 
Posted @ 08:02AM, May 25, 2007
by Miguel Cabello | Permalink
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