Experiences at Nationwide Insurance

AGENT RETIRED AND HELPED LOCATE A NATIONWIDE AGENT

Be willing to learn a lot of new things. Be flexible, reliable, accurate in your work, and detail oriented. Keep company and client information in confidence and work well in a team atmosphere.

Excellent interview skills, experience and abilities

Being able to pass their tests. Positive attitude.

In dealing with upset customers, I have had to calm them and take time to find creative ways to solve their problem and leave them with a positive view of the company.

You need to be someone who can work independently as well as with a group and be able to multi-task with ease. Also have the patience to work with cutomers that walk in the office.

As a Marketing Analyst, helped coordinate efforts of the Web Content Management team to efficiently enter content into Documentum's Web Publisher for Nationwide's $5 million dollar redesign of Nationwide.com.

-Applied business processes for creating, organizing, and updating web content into Nationwide.com's Documentum Web Content Management System
-Worked with UE designers and content team to develop new pages, sections, one-off sections, navigational schemes, publishing policies, innovations and best practices in relation to Nationwide.com's 2.0 website redesign.
-Determined, prepared, and entered content for Nationwide.com's 2.0 redesign utilizing Documentum's Web Content Management System - Web Publisher (Site Builder).
-Utilized marketing principles in conjunction with User Experience standards to prepare redesign of Nationwide Bank Storefront and present to Nationwide Bank management.
-Coordinated with product marketing and design teams to manage site content, style and appearance for the redesign of Nationwide Bank 1.5....

1 Year experience using DB2 stored procedures. Analyzed, designed, developed, tested, implemented and maintained COBOL, IMS & DB2 programs using SQL & Stored Procedures. Developed solutions for production problems / job abends.
Performed quality assurance functions, such as second person reviews of code changes & test results....

Began as Entry Level IBM Mainframe COBOL Programmer. Progressed through Programmer/Analyst levels to Supervisor of a 6 person programming team.

Quick, responsive and caring customer service representative providing superior sales expertise to both new and existing insurance customers. Problem Solver with 11 years experience. Exercised project management skills on a daily basis. Provided feedback and acted as a sounding board during management reviews....