Experiences at Nordstrom

*Dedicated to providing all customers with extraordinary service and equality.

*Continuously striving to increase sales per hour, units per transaction, multiple sales, personal book usage, follow up percentage, and product knowledge.

*Contributed effectively as a member of a sales team.

Increased department sales by 40%
Demonstrated 100% customer service skills
Became one of the Top Sales people in my department

Supported 100+ people (including 25 managers) in the Systems Development group; executed reports and ensured timely and accurate communications.
Provided internal technical support for the ABT Results Management software as well as establishing metrics and standards for employee time reporting.
Documented new and existing processes and methodology.
Helped to develop a pilot request management system for the development team.
Performed extensive technical writing and managed version control and auditing of both the functional requirements and specifications.
Developed documentation and trained individuals on the use of in-house time management tools....

Provided internal technical support for the ABT Results Management software as well as establishing metrics and standards for employee time reporting.
Documented new and existing processes and methodology.
Worked to synchronize existing Access databases with ABT Results Management software.
Developed documentation and trained individuals on the use of in-house time management tools....

Motivated and developed staff through the process of coaching strengths, sales education and execution of marketing programs. Responsible for hiring, coaching, and disciplining staff of 60.

The best way to get hired at Nordstrom is to be a positive, upbeat individual with the patience to deal with the customers that come your way. Nordstrom also looks for individuals who can quickly come up with solutions to problems because they empower their workers by giving them the freedom to make a variety of different decisions on their own. Since the majority of the jobs are in the sales field, they look for a well put together individual with strong product knowledge and a motivation to consistently generate sales....

My position at Nordstrom was a seasonal employment opportuntity at one of the nations leading retail companies. This job entailed dealing with customers on a one on one basis and helping them to select merchandise. In addition I helped with merchandising products on the sales floor to increase sales and generate awareness. Intense product knowledge was necessary to be productive in this environment, and I had the opportunity to work in several different departments. Nordstrom stresses intense customer service and commitment to excellence, and rewards its employees through commission-based pay....

Provided the utmost in customer service and sales through relationship selling. Trained selling staff, new hires. Provided looks and accessories for corporate theme days.Top seller for line, Pacesetter club [sales of $250,000] 3+yrs, Customer Service All-star.

Assisted clients with various needs in a well known department store, arranged clothing in conjunction with sizes and colors, dressed mannequins on daily basis, price-tagged clearance items, assisted clients with fitting rooms

Built sales to increase revenue and department sales goals. Managed up to 10 employees and handled any issues that came up. Merchandised the sales floor and create displays. Provided excellent customer service and maintained relationships with clients. Planned sales events and trunk shows.