Experiences at Northstar Neuroscience

Quality-focused IT professional 7+ years of experience as systems administrator and software/hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance.
Comfortable operating in a wide range of platforms and environments. Skilled in proactive identification and resolution of critical systems/network issues. Strong network analytical skills. Effective communicator able to explain complex processes in easy-to-understand terms for end users. Teamwork oriented with excellent communication, customer service and interpersonal skills....

Offered advanced skills and consistent high-quality performance in systems/network installation, configuration, upgrade, migration, and problem resolution activities.

Administered and maintained, a Local Area Network for continuing growing user base in a Microsoft Windows 2003 server native environment moving from a small startup to a midsize company.
Experienced with implementing and supporting computer systems in a medical device regulated company.
Administered support for design and development, DC, AD, TCP/IP, DHCP/DNC, WINS, Exchange 2003, OWA, Spam filtering, VPN, FTP, SQL server, Symantec anti-virus and network licensing.
Managed all aspects network from System / Network engineering and administration to help desk needs.
Provided on-going process and requirements analysis for Northstar computer systems, including tier 1 and 2 helpdesk support, coordination and testing support for new releases and project management to support system enhancements.
Acted as the primary client interface between Northstar system owners and corporate IT.
Supported various computer systems and implementation projects by partnering with departmental system owners and other IT resources.
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Experienced with quality assurance concepts such as change control and systems validation.
Experienced in planning, implementing, documentation and testing 21 CRF Part 11 FDA compliance regulations.
Experienced implementing systems using formal System Development Life Cycle (SDLC) and project management methodologies.
Demonstrated ability to prioritize and balance workload across projects and functional teams.
Responsibilities included complete system and data backup. Including Clinical trail data.
Experienced in Disaster recovery planning, documentation and testing.
Experienced in System Security planning, implementing, documentation and testing.
Network monitoring and troubleshooting of all aspects of current environment.
Extensively experienced with designing, planning, implementing, and testing domain upgrade from Microsoft Windows NT Server 4.0 to a Microsoft Windows 2003 native server environment.
Designed, planned, implemented, and tested an upgrade from Microsoft Exchange 5.5 to Microsoft Exchange 2003.
Developed distribution system for pushing software installations to client desktops, and automated client inventory.
Configured and installed new servers. This includes installation, maintenance and removal of domain servers.
Configured and installed new employee workstations. This includes procurement, installation, maintenance and removal of client workstations.
Managed all aspects of the workstation lifecycle services, including setup, maintenance and repair of user's desktop and laptop PCs, LaserJet and DeskJet printers.
Managed all aspects of the printer services.
Collaborated with Marketing and branding team on design and user interface of corporate website. Maintained, edited and updated both corporate intranet and corporate website www.northstarneuro.com....