Experiences at OfficeMax ImPress

* Consulting with customers to determine needs, accurately documenting and
pricing customer orders, producing high quality products for customers, on-going
training and regular communication with other associates and management.

* Acknowledge policies on copyright law, confidentiality and handling of customer
original documents.

* Analyze, process and follow up reproduction requests by determining best
methods for producing desired documents; prepare jobs, ensuring quality,
through the use of paste-ups, make-readies and slip-sheeting; ensure the
completion of jobs in accordance with scheduled turnaround time; program
duplicating machines and digital printers and coordinate the work flow to
enhance productivity.

* Build and monitor electronic print queues, analyzing computer file formats and
converting as necessary; facilitate transfer of documents via University and local
network to storage media and printers; archive as needed.

* Assist supervisor by scheduling and checking completed work; train employees;
generate and review reports on productivity, waste and schedules; in supervisor's
absence, check and assign all work orders, ensuring deadlines and quality
standards are met.

* Contact customers regarding complaints and questions not handled by Customer
Services Department and any errors made by the customers.

* Act as consultant to clarify instructions and resolve complaints; negotiate
schedules and advise colleagues on cost-effective methods consistent with the
highest quality products, services and Company image.

* Create electronic image enhancements to improve the quality of originals or
achieve desired design effect by cropping, enlarging, manipulating photographs
and utilizing color machines as needed.

* Maintain production logs; check and complete work orders and other
documentation, reviewing completed work for accuracy and quality; perform
routine maintenance on machines to include changing belts, cleaning machines,
installing various agents and developer, and making minor repairs; maintain work
area in a neat and orderly fashion.

* Perform other related duties incidental to the work described herein....