Experiences at Public Storage

Public Storage is very professional and a very organized International company.

Strong customer service skills.

Have good customer service skills and computer knowledge

My focus was always set on providing solutions to all customers. That philosophy helped our store maintain high retail sales, high occupancy rates and low delinquency rates company wide.

I just let my outgoing personality and passion for customer care shine.

I run a 769 unit storage facility. I rent units, vacate and clean units, lease units, stock merchandise, order supplies, train new hires,make delinquent calls, lock checks, customer service.

I had a storage unit there and so the manager already knew me.

I opened and closed the office each day and handled all telephone and walk-in customers, and processed all paperwork, which included leases, insurance forms, transmittals, correspondence, billing statements, and monthly and quarterly reports. Received letter of commendation from home office for discovering and correcting irregularities in the files left by previous managers. Received mention in company newsletter for 100% accurate reports. Responsible for processing payments, issuing refund and reimbursement checks, ordering supplies, collections and bank deposits. Collected outstanding late fees left over by previous management that had been delinquent for months and years. I trained a relief manager and a resident manager to take over my position....