Experiences at QVC

Being a hard working and reliable person.

I ENJOY KEEPING CUSTOMERS HAPPY

TO KEEP CUSTOMERS HAPPY AT ALL TIMES NO MATTER WHAT,CUSTOMERS ARE ALWAYS FIRST

An employee of mine recently said "bend like the willow" when we were discussing changing marketing direction on a big promotion, and this is great advice that has resonated with me. At QVC, becoming entrenched in your perceptions of what will happen is a sure path do disappointment and frustration. One must cultivate a zen-like acceptance that everything will probably change between point A and B - and by the way, we decided to change B to X.

I once wrote a Haiku to the Today's Special Value (QVC's big daily promotion):

still being revised
the TSV, our challenge
complete, final, now?

Which pretty much sums it up....

QVC's work environment could best be described as "hectic." It's very fast-paced and the business turns on a dime based on what customers want at any given moment.